Any monies received by Equivo as a result of an overpayment, or due to a systems error / oversight by Equivo, will be refunded (in full or in part, as applicable), wherever possible to the account from which it originated.

Refunds will be made as soon as possible after a valid notification or request. If you require any assistance with a payment you have made, please contact us on
0343 290 0040

INFORMATION ABOUT US is a portal operated by Chartsbridge Group Ltd (“We”). We are a limited company registered in England and Wales under company number 12058753 and have our registered office at Abbots House, Abbey Street, Reading RG1 3BD. You can contact us via or via post at The Lightbox, Willoughby Road, Bracknell, RG12 8FB.